Q1: What emotion tags are available?
A: Standard set includes joy, anger, sadness, fun, sarcastic — each with low/mid/high intensity. Custom tagging is available for enterprise clients.
Q2: Do you support dialects or special domains?
A: Yes. As add-ons under NDA, we provide regional dialects (e.g., Kansai, Tohoku) and specialized domains (medical, financial, technical) with trained professionals.
Q3: What audio formats and specifications do you support?
A: Default delivery is WAV 48kHz/24-bit. 44.1kHz or 96kHz options are available upon request.
Q4: Do you provide alignment files?
A: Yes. We provide TextGrid/JSON alignments at phoneme/mora level, precisely synchronized with audio for optimal training.
Q5: Do you offer customization for technical implementations?
A: Yes. We offer tailored solutions including specialized emotion labeling, custom script designs, and technical adaptations to meet specific integration needs for your AI voice models or applications.
Q6: What voice processing techniques are used to ensure quality?
A: We employ consistent studio recording chains (microphone selection, booth acoustics, gain levels, artist positioning) to minimize drift. All audio undergoes professional post-processing with inaudible watermarking for traceability.
Q7: How do you ensure technical compatibility with our existing systems?
A: We provide flexible data formats and customization to integrate with your workflows. Our technical team can assist with format conversions, pipeline integration, and custom labeling.
Q8: What technical specifications does your voice data support?
A: Our data is provided in WAV 48kHz/24-bit format with frame synchronization. We support Frame/Phoneme/Mora-aligned TextGrid/JSON files and include emotion labeling metadata with standardized markup.
Q9: Can we request customized recordings or place additional orders?
A: Absolutely. We accommodate new projects and additional recording requirements flexibly. Your dedicated account manager can arrange custom recording sessions with the same voice actors for consistency across projects.
Q10: What after-sales support services are included?
A: After implementation, we provide complimentary technical support for a guaranteed period via dedicated staff. We maintain responsive communication channels for questions related to data usage, rights management, or technical integration issues.
Q11: How are licensing terms structured for secondary usage?
A: Our licensing includes clear terms for secondary usage and redistribution that require advance notification. We provide customized contract templates based on your specific use case and distribution channels, with transparent pricing for extended rights.
Q12: Is an NDA required for the initial consultation?
A: Yes. We provide anonymous production examples first, then proceed with NDA agreements before presenting specific casting proposals. This ensures talent privacy while allowing informed decision-making.
Q13: What if we have concerns about rights management and contractual matters?
A: All recordings are conducted under clear commercial license agreements and NDAs. We deliver content with cleared rights and specify usage scope and reuse policies in explicit documentation. Our contracts provide complete protection for commercial implementation.
Q14: How do you select voice talent for your service?
A: All our voice actors are active professionals with credits in anime, games, film, or TV. We maintain a diverse pool of ages, character types, and performance styles, selecting talent based on your project requirements.
Q15. How fast is delivery after licensing?
Secure demo packs are delivered within 48 hours. Full licensed datasets and custom recordings depend on scope, but most projects are fulfilled within 1–3 weeks.
Q16: What types of licenses are available?
Standard (internal R&D), Pro (commercial products with limited API/SaaS), and Enterprise (redistribution, OEM, and custom recording).
Q17: Can you provide dialects or special character styles?
Yes. Dialects and unique character performances can be recorded upon request as part of our custom recording service.
Q18: Can we download the demo voices?
No. Demos are protected with inaudible watermarking and are streaming-only. Full, unwatermarked recordings are provided after licensing.
Q19. Are the voice actors’ identities disclosed?
Only under a signed NDA. Public attribution requires separate permission.
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