Privacy Policy
Your privacy is important to us. This policy outlines how we handle your data.
All data is encrypted and protected. We never sell your information to third parties.
AI VOX JAPAN is committed to protecting your privacy and ensuring the security of your personal information.
AI VOX JAPAN (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information You Provide Direct
- Name and job title
- Company name
- Business email address
- Industry and project use case information
Information Collected Automatically Automatic
- IP address and geographic location
- Browser type and operating system
- Referring URLs and pages visited
- Date and time of your visit
- Audio sample interaction data
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related information (confirmations, invoices)
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and provide customer service
- Monitor and analyze trends, usage, and activities to improve our website and services
- Protect our intellectual property and prevent fraudulent or illegal activity
3. Audio Sample Protection
To protect our voice data, we specifically track interactions with our audio samples. This includes logging which samples are played, the frequency of playback, and the IP addresses accessing them. This data is used exclusively for security and anti-piracy purposes.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., payment processing, hosting). We may also share information to comply with legal obligations, protect our rights, or in connection with a business merger or acquisition.
5. Data Security
We implement robust technical and organizational measures to protect your information, including SSL/TLS encryption, secure server infrastructure, regular security audits, and strict access controls for our employees.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 3 years after last contact |
| Licensed customer data | Duration of business relationship + 5 years |
| Newsletter subscriptions | Until you unsubscribe |
| Audio access logs | 1 year for security analysis |
7. Your Rights Rights
Depending on your jurisdiction (e.g., if you are in the EEA or California), you may have rights to access, correct, delete, or port your personal data. To exercise these rights, please contact us at the email address provided below.
8. Cookies and Tracking Cookies
We use essential and analytical cookies to operate our website and improve user experience. You can control cookies through your browser settings, but disabling them may affect website functionality.
9. International Data Transfers Global
Your information may be transferred to, and processed in, countries other than the country in which you are resident. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Children’s Privacy Protection
Our services are intended for a business audience and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Updates to This Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@aivox.jp
Last Updated: January 15, 2025
We are committed to protecting your privacy and ensuring your data is secure at all times.